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General Questions

What is SEO?

SEO or Search Engine Optimisation is the name given to an activity that attempts to improve search engine rankings.

Why is it important to have a website?

Any business that does not have a website is missing out on one of the most powerful marketing tools available to them. The main reason that it is important for businesses to have a website is how people are likely to find you. A website is also important because it helps you establish credibility as a business.

How long does it take to finish a website?

It depends greatly on the size and kind of website currently being developed. With that being said, our average time to finish a project is about 1 week.

What is required of me as Loopweb's client?

As Loopweb's client it is important that you provide us with all the relevant information and content you want on your website, and to make sure you mention any unsatisfactory points within the review period to prevent paying for changes once the review period is over.

what if i am based too far from Loopweb's location?

Website and web development project meetings can be held virtually online so distance does not matter. Your developer will give you a link to view the progress on the development of your project as it's being built by the day, on which you can make feedback Cutting wasted time for travelling up and down to set up appointments!

Advanced questions

What happens if i edit my website's source code myself and essentially break it?

We are within our rights to charge at least half price rate for any time spent recovering a website and associated files after damage caused by altering code.

What happens if i back out of the contract while in the development phase?

If you back out of the contract after development has commenced you will not be eligible to claim your deposit back, as we would need to be compensated for any work already done.

Do i become the sole owner of the logo's, Websites, and social media pages made for me by Loopweb?

Yes, Loopweb will provide you with a license indicating that you are the sole owner of the materials developed and provided by Loopweb.

How do i request changes to be made after the review period has ended?

If you are an existing client of Loopweb you will be added to our 24/7 whatsapp help line where you can simply text your changes, pay the fee, and have your website updated on the spot.

How do i host my website and purchase a domain name?

We recommend getting your domain and hosting package from Web Africa as we think they are the most reliable registrar in South Africa with an easy to use control panel to manage your domain and hosting, if you need any assistance setting it up, we offer free support.

Which payment gateway is used for your E-commerce websites?

We use Payfast as our payment gateway for all our E-commerce sites, for more information please visit their website at